• avi

    Chromebooks

    Your Chromebook’s user account password is your Google account password. If you need access but forgot the password, you can just reset your Google account password on the web to regain access.

    Let’s say you don’t want access to the account, but the Chromebook itself—maybe an old Google account is considered the device’s owner account. In this scenario, you can boot the Chromebook to the sign-in screen and press Ctrl+Shift+Alt+R at the same time. You’ll be prompted to factory reset your Chromebook with Powerwash. After you reset it, you can log in with another Google account and that Google account will be considered the owner account. This will erase all data on the device, but most Chromebook data is synced online.

    There’s no way to gain access to a user’s files without their password on a Chromebook. Those files are encrypted by default. You can only access them if you sign in with the Google account.