iPhone Freezes
The Problem: Your iPhone grinds to a halt in the middle of tasks, leaving you unable to interact with the phone.
The Fix: Try a force restart. This will shutdown your iPhone, ending all ongoing tasks. Don’t worry, you shouldn’t lose any data like photos or contacts, although you might end up losing the email you were in the middle of writing.
The force restart process differs depending on which iPhone you have:
- iPhone 6 or older: Hold down the Home button and the Power/ Top button until the Apple logo appears.
- iPhone 7/7 Plus: Hold the Volume Down button and the Power button (right hand side) until the Apple logo appears.
- iPhone 8/ 8 Plus and iPhone X: Press and quickly release the Volume Up button, press and quickly release the Volume Down button, press and hold the Power button (right hand side) until the Apple logo appears.
If the problem continues, check if there’s a software update available – if so, install it. If it persists further, try factory resetting your iPhone, making sure you backup any data before you do.