The software is buggy
I’ve already written extensively about the problems with iOS 11 (and macOS), so I’ll try to keep this brief. Apple’s mobile OS remains plagued with bugs three months after its release. Apple continues working to iron out the biggest issues, but even after the arrival of iOS 11.2, plenty of glitches remain.
Apps crash or simply don’t open at all. Funky things happen with the user interface. Wi-Fi stops working when it can’t be bothered to work anymore. There’s a whole Twitter Moment dedicated to the “nightmares.”
It’s unacceptable for a company with billions of users around the world. Apple possesses the resources to eliminate these problems so users would not need to endure them. We expect better when we cough up $1,000.