iPhone and iPad

If you forget your iPhone, iPad, or iPod Touch’s PIN or password, you can’t reset it and regain access to your device. If you forget your iOS device’s password, you’ll have to perform a factory reset. However, if you’re syncing the device to an Apple ID and you still remember your Apple ID password, all your device’s data can be restored afterward thanks to iCloud backups.

You can do this in several ways. If you’ve set up Find My iPhone, you can visit the iCloud website and erase your device from there. If you’ve backed up your device to iTunes on a computer, you can connect the device to your computer and restore your device from an iTunes backup.

If you don’t have access to Find My iPhone and you’ve never backed up the device to iTunes, you can still reset the device using recovery mode. Turn off the device, press and hold the Home button, and then connect the device’s USB cable to your computer. If it doesn’t turn on automatically, turn it on. iTunes will tell you it’s detected a device in recovery mode and allow you to restore it to factory default settings.

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