Forgotten iPhone Passcode
The Problem: You just can’t remember your iPhone’s passcode, or a message is telling you that your iPhone has been disabled.
The Fix: There’s not much you can do here, other than restore your phone to its factory settings and erase all the data on it. You can, however, promptly restore the phone from a backup.
If you’ve previously synced it with iTunes, simply plug your phone into your PC or Mac and find the “Restore iPhone” button. Then follow instructions, and select “Restore from iTunes Backup”.
If you’ve not synced your phone with iTunes, you can restore from iCloud after putting your iPhone into recovery mode. Again, you’ll need to connect your phone to a PC or Mac then open iTunes – it doesn’t have to be your own computer, either.
While your device is connected, you’ll need to do a force restart, then, when you see the option to restore or update on the computer’s screen, choose restore. iTunes will download the software for your device, and you should be left with a functioning iPhone sans all your old data.
The Fix: There’s not much you can do here, other than restore your phone to its factory settings and erase all the data on it. You can, however, promptly restore the phone from a backup.
If you’ve previously synced it with iTunes, simply plug your phone into your PC or Mac and find the “Restore iPhone” button. Then follow instructions, and select “Restore from iTunes Backup”.
If you’ve not synced your phone with iTunes, you can restore from iCloud after putting your iPhone into recovery mode. Again, you’ll need to connect your phone to a PC or Mac then open iTunes – it doesn’t have to be your own computer, either.
While your device is connected, you’ll need to do a force restart, then, when you see the option to restore or update on the computer’s screen, choose restore. iTunes will download the software for your device, and you should be left with a functioning iPhone sans all your old data.